Letter of Appreciation
My brother & I would like to express our heartfelt thanks for your professionalism and perseverance in selling our family home in Serangoon Gardens.
In selecting from a pool of real estate salespersons plying the estate, your industry knowledge, clear marketing plan, confidence and amiable personality came through. From the outset, we knew it was not going to be an easy sell, given the house number and the level of traffic on the street that it was going to take longer than usual.
Longer it did take, but what shone through was your diligence in keeping us updated throughout, perseverance with the same level of enthusiasm/determination despite many rejections (for factors mentioned), and sensitively appraising on price when required.
Eventually, despite the odds, the sale was transacted at price higher than what we were prepared to sell at, given the prevailing climate. We have your negotiation skills to thank for that final stretch.
You are clearly a cut above your peers. Keep up the good work!
MATTHEW SIM, CLIENT 05/3/2020
To whom it may concern,
My parents and I recently appointed Stefanie to sell our family property in a well sought out area. From our first meeting we were immediately impressed by her knowledge of the property market and her presentation of a marketing plan for our property.
Stefanie does everything with the utmost professional efficiency, from arranging house viewings to answering queries promptly. She also helped my parents find a perfect replacement home swiftly and at a very good price. Stefanie showed lots of empathy and patience. She knew how to balance the practical and emotional sides of helping a couple sell the house that had been home for several decades.
I highly recommend Stefanie’s services. Having undertaken several property transactions over the years, and dealt with many agents, I can honestly say she is a cut above the rest!!!
GEORGINA CHEAH, CLIENT 22/1/2020
We would like to register our deep appreciation to you for the sale of our properties last year. The sale of our house at King’s Close was quite a challenge due to the many expectations of all parties concerned. We were glad to meet you at a time we found ourselves very discouraged by the run-of-the-mill marketing approach and the lack of professionalism of some estate agents even though they came highly recommended. We must say that we were very impressed by your strategic and methodical way of guiding us, putting the house in the market, identifying the prospects, scheduling inspections (especially with an uncooperative tenant) and closing the sale. A good sale is when all the parties feel that they have a good deal. Your skill in negotiating for the mutual benefits of both parties has been vital in making this possible. When it came to the sale of our other property in The Trizon, we were already totally at ease to leave the whole matter in your good hands. Once again, you live up to your reputation as a highly effective and successful agent. I believe the buyers are just as happy as we are with the sale.
You are of a rare breed in your industry where many tend to make big claims and rely on conventional selling methods. Very often the buyer or seller is unsure of whose benefit the estate agent is looking after. Another hallmark of a good estate agent is the professional way of handling the after-sales matters that we are extremely satisfied with.
Thank you for the opportunity of “working” with you and rest assured that you are the only one we would recommend to our family members and friends.
ALICE & BENJAMIN NG, CLIENT 19/2/2020
Thanks for your perseverance and hard work on this, and especially for working to get us the premium. It was a very good outcome that we are happy about.
MR SINGH, DEVELOPER
Stefanie comes across to me as very dedicated, and knowledgeable expert in real estate marketing. i had met her for only about half an hour and were convinced to engage her as my exclusive agent recently to sell my condominium unit. The unit was sold in about 3 weeks.
KWEE CHIANG SIAR, CLIENT
I was so happy with the professionalism shown that I never doubted deciding to procure Stefanie’s services again for my second purchase a few months later! Once again her personal attention to my needs, tireless long meetings to discuss my concerns and assistance through close out was exceptional.
ANTHONY NASH, DEVELOPER
My husband and I have met and dealt with numerous property agents in the last few years. Stefanie stands out heads & shoulders from the crowd because of her exceptional service, professionalism, and expertise. She is reliable and confident and delivers the results she promises in a manner that is friendly and approachable.
JM LAM, DIRECTOR